How our billing works

Last updated by isev support on June 13, 2017 16:07

PukkaTeam offers free 14-day trial for you to test out the app. If you want to have continued access to all the awesome features it offers, then you need to upgrade to the standard package.

The PukkaTeam standard package is available on monthly billing.

When you decide to subscribe, you will be billed as soon as you confirm your subscription. If you add people to your team during the month, we’ll calculate the prorated amount for the remainder of days left in the current month and charge that amount at the of the next billing cycle.

For example, if you have 4 people in your team and you add a new user at day 15, we’d calculate a prorated amount for the remaining 15 days at 15 x ($7/30) = $3.50. When your plan renews, you’d be charged for your new team size of 5 ($7x5 = $35) plus the $3.50 prorated amount for a total of $38.50

If a user is removed during the month, we’ll calculate the prorated amount for the remainder of the month and add credit to your account. When your plan renews, we’ll deduct the credit from the owed amount.

For example, if you have 10 members on your team and deactivate someone on day 15, your account would receive a prorated credit for the remaining 15 days of 15 x ($7/30) = $3.50. When your plan is renewed, you’d be charged for a team of 9 minus the credit on your account $7 x 9 = $63, minus the $3.50 credit would equal a total of $59.50.

If you both add and remove team members over the period of the month, a combination of the above, additional team member charges and prorated credits will be calculated at the time of renewal.